The
term “essential services” is often used during this COVID pandemic. The term is
used in reference to agencies like law enforcement, healthcare, utilities and
other community-based services. Another agency that is rarely mentioned is
Human Services.
According to the National [American] Organization
for Human Services, “the field of Human Services is broadly defined as an
agency that meets human needs, through an interdisciplinary knowledge base,
focusing on prevention as well as remediation of problems, and maintaining a
commitment to improving the overall quality of life of service populations.”
The
Human Services profession is one which promotes improved service delivery
systems by addressing not only the quality of direct services, but also by
seeking to improve accessibility, accountability, and coordination among
professionals and agencies in service delivery. The primary purpose of a Human Services
professional is to assist individuals and communities to function as
effectively as possible in the major domains of living.
Human Services
professionals work in community, residential care, or institutional settings
providing direct services such as leading a group, organizing an activity, or
offering individual counselling. Human Services aim to have clients overcome adversity
through strength-based approaches. Approaches that empower clients to make
positive life choices, allowing them to reach their full potential.
In
responding to COVID-19, many communities have instituted measures that deprive persons
of reaching their full potential. For instance, social distancing has resulted
in depression and loneliness. Depression is usually characterized by feelings
of despair, overwhelm, apathy, accompanied by changes in weight loss or weight gain,
disrupted sleep, and increased irritability, anger, or confusion.
When
added to the alarming increase of persons losing their jobs and domestic
violence, one is not surprised by the increasing use of abusive substances and
threats of suicide. One fears that the impact of this pandemic may even be more
dangerous than the pandemic itself.
Long before the COVID-19 pandemic, churches have
been involved in services now defined as Human Services. Throughout her
history, churches have provided coping skills to assist people to deal with
death, trauma, family conflicts, existential fear, stress and anxiety.
Rodney Stark, in his volume, The Victory of
Reason, contends that “Christianity and its related institutions are
directly responsible for the most significant intellectual, political, scientific,
and economic break-throughs of the past millennium.” Inherent in the Christian
mission is the desire to allow persons to reach their full potential.
For this reason, it was not unusual to find the
compassionate response of agencies like Samaritan’s Purse to the crisis in New
York City. Like so many other Christian groups, there was no need for governments
to appeal for help, churches naturally respond to crises. Agreed, the
professional terms used in Human Services are different. However, the services
offered are identical.
Whereas many in the Human Services are referred to as
paid professionals, Christians who offer similar services are simply referred
to as volunteers. Like in the Catholic tradition, some leaders with earned
doctorates in their areas of service, are referred to professionally as merely brothers
and sisters – terms that describe one’s attitude. This is so because, for
Christians, one’s attitude to service is as important as one’s skill set in
offering that service.
Even while complying with the appeals for social
distancing, Christians are finding creative ways to deliver care packages and
serve the most vulnerable. Churches continue to encourage and challenge
congregants through virtual channels. Having lost the opportunity to meet
physically and loose the sense of community, other aspects of community emerge
through the internet.
Weekly I find myself participating in gatherings
that bring together people from different countries. Among those gathered are
elderly folks who are considered shut-ins at face-to-face gatherings. Such
occasions have allowed me to address topics like anxiety, loneliness and learning
how to cope in difficult times. Try to imagine the positive impact that kind of
weekly interaction would have on persons experiencing despair.
Despite the significant contribution of the faith
community, our faith and views of life are often relegated to superstition.
Constantly, we are pressured to believe that only a scientific approach would
get us out of this pandemic. In a spirit of arrogance some commentators tout
our achievements and demand of others that they wait on science, before total
victory can be discovered.
When
would our media analysts realize that the finitude of mundane existence cannot
completely satisfy the human heart? As I asked in a recent sermon, to whom do
we turn when we feel overwhelmed? Do we wait only for scientific answers? Thankfully,
there is another realm from which we hear these words:
Though the fig tree does not bud and there are no
grapes on the vines,
though the olive crop fails and the fields produce no food,
though there are no sheep in the pen and no cattle in the stalls,
yet I will rejoice in the Lord, I will be joyful in God my Saviour.
though the olive crop fails and the fields produce no food,
though there are no sheep in the pen and no cattle in the stalls,
yet I will rejoice in the Lord, I will be joyful in God my Saviour.
The Sovereign Lord is my strength; he makes my
feet like the feet of a deer,
he enables me to tread on the heights (Habakkuk 3:17).
he enables me to tread on the heights (Habakkuk 3:17).
Now you determine if the
compassionate contribution from churches, that empower people and allow them to
reach their full potential, qualify to be an essential service during this
pandemic.